Tenant Information
Patrick Gardner & Co Lettings in Ashtead, Bookham, Dorking and Leatherhead are happy to assist with all elements of your search for a new home. We will provide you with full information every step of the way and the following notes will explain some of the initial stages in case you have not rented a property before, or need a quick refresher on the process. We are always happy to talk through the process so feel free to give any of our offices a call to discuss.
All property viewings must be arranged through our offices as many of the properties will currently be tenanted and therefore we will advise the current tenants of upcoming appointments. We will also be able to guide you as to the most suitable properties that we have available. All negotiations are made through our offices in order that we can outline the various implications, to both you and the Landlord and ensure that both parties find the ideal match.
We will ask at the point that you put an offer forward and it is accepted that you pay a holding deposit equivalent to 1 week’s rent. We require one week’s rental, payable by debit card or bank transfer as a holding deposit to secure a property. Once we have received your holding deposit, current legislation stipulates that the necessary paperwork should be completed by all parties within 15 days or such longer period as might be agreed.
Rent will be paid monthly, in advance, by Bankers Standing Order, the details of which will be provided at the point of contract.
A deposit usually equivalent to five week’s rental is held during the tenancy against damages and dilapidation. We are a member of the Tenancy Deposit Scheme and as such all deposits will be registered and a certificate provided for each tenancy giving full details of the deposits registration. The deposit will be returned to the tenants at the end of the tenancy subject to the terms and conditions of the agreement being met.
Each tenancy agreement will be tailored to meet the requirements of the individual property, and will be up to date with all current legislation.
Generally, there will be a formal inventory check in and out with an independent inventory company.
The Tenant usually pays the Gas, Electricity, Telephone, Council Tax and Water and will be responsible for advising the utilities upon commencement and termination of the tenancy. Please advise Patrick Gardner & Co if your preferred provider is NOT EDF or British Gas.
It is your responsibility to ensure that any furniture and contents you take with you into rented premises are covered under your own contents policy. The landlords will be responsible for insuring the property itself.
On leaving the property it is your responsibility to ensure that the property is clean, i.e. carpets, curtains, paintwork, cupboards, (inside and out), cooker, oven, etc, all in accordance with your signed check-in document. You will not be allowed back into the property once the check out has been officially carried out and the Landlord/Agent has the right to employ outside contractors to put matters right should there be any issues identified by the inventory. The cost for this may be deducted from your Deposit.