Patrick Gardner Bookham have just won The British Property Award for Bookham.
Their team performed outstandingly throughout the extensive judging period, which focused on customer service levels.
Patrick Gardner Bookham have now been shortlisted for a number of national awards, which will be announced later in the year.
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare service that they provide against the service provided by their local, regional, and national competition.
Agents who go that extra mile and provide outstanding levels of customer service are rewarded with this accolade, which acts as a beacon to highlight these attributes to their local marketplace.
Douglas Hooker, Partner at Patrick Gardner Bookham said “The team at Bookham are absolutely delighted with our award win. Providing great customer service and experience is something we are really proud of”.
THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency awards providers. Their award is structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level.
The team mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed exploring different mediums, scenarios, and time periods to ensure agents have been rigorously and fairly judged.
Robert Mclean from The British Property Awards said “If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional, and national competition”.
Meet the team, click here